Please note you are responsible to inform us of any changes to you booking and or cancelation of booking in due time. Failure to inform us of any cancelation will result in full account still to be settled by Guest/Company.
Deposit is compulsory when making an booking, booking is not secured without an deposit paid.
When deposit has been made and booking is canceled the following refund policy will apply;
0-7 Days prior to arrival, forfeit 100% of money paid. ; 8-14 Days prior to arrival, forfeit 75% of money paid;
15-21 Days prior to arrival, forfeit 50% of money paid. ; 22+ Days prior to arrival, forfeit 30% of money paid.
NO SHOW; Guests failing to show up for bookings will result in full account liable to Guest/Company as well as R200 penalty fee.
OUTSTANDING ACCOUNTS; if an account remains outstanding and is not paid within 30 days of departure date, it will be handed over to debt collectors where the Guest/Company will be liable for the collection fee of the debt collector as well as R200 penalty charges.
EARLY CHECK OUT; Any refund will be to manager discretion depending on when notice was given and high demand time of booking, admin fee will be deducted if refund is granted.
Check in time: After 14h00 - Check out time: Before 10h00
Banking Details: Absa Bank, Cheque account 4056005634, Brandwag Branch 334334
Please use Booking no. and Surname as reverence for payments. Please fax proof of payment to 051 522 4386 You can also supply us with your Credit Card details to ensure booking; card will not be used, unless otherwise instructed or if booking is cancelled without notice.
All Meals on request please book in advance to avoid disappointment. We offer Breakfast, Lunch and Dinner. (Additional cost)
Wireless Internet Access Available please enquire at reception
Laundry Service Available please enquire at reception (additional cost)
Terms and Conditions;
A big advantage 'Rusplek' has over other guesthouses is it's central location. Your destination is always nearby when you stay at 'Rusplek'. Click on the map below to find our visitors' most popular destinations.